Little background information. I purchased a car and had it financed through JP Morgan & Chase automotive finance. I missed on payment in Sept, and since have been paying approximately 100 dollars more each month as agreed with when I talked to them after missing the payment. I am currently stationed in Germany and the car has been at my moms house for six months. Recently it was reposed by a Windsor Group. When they spoke with my mom they said I had not made any payments since October. I have records from my bank stating that all the payments have been sent and received by Chase. Before my car got reposed I was able to check online and see they were receiving my payments. Now there is no information online with chase re guarding my auto loan and I have been unable to get a hold of anyone re guarding the repossession. I am wondering what rights I have regarding this issue. The car was purchased and registered in TX and was at my moms house in Iowa since I have been in Germany I am also a Member of the Armed Forces hence why I am currently in Germany.
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Wow. I’m in trouble, lmaoo…. I also use Chase, and unlike you I have been falling behind on payments… Gotta worry about rent first though
Anyways, your best bet is to try again. You can just press 0 for customer service. There is no reason why you cannot speak to them. let them know you made the payments and you have bank statements to prove it. If in fact you cannot get in hold of them, or they won’t accept the statements as proof, you need to get a lawyer. Have all the paperwork handy when you call. Good luck
records as what type a retuern check or money order or is it something you just wrote down return checks and money orders might get it back talk with company
ask a military attorney if they can check into it for you,they should be able to get through easier then you.
Sue them!!! The banks are being bailed out by our government! The bailout money would be better off in the hands of the people anyway! It is the horrible practices of these big banks that got us in all of this economic trouble! You are defending the freedoms of the greatest country in the world! I thank you! Big banks need some lessons on their lending practices. Go get them!